ISO 20000:2011 certification in Assam
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The ISO 20000: 2011 is an internationally accepted standard that is widely used in the IT sector for the assurance of the best quality of services provided to the clients. The ISO 20000:2011 certification in Assam is provide to the organizations that comply with the requirements of the standards properly. The standard is basically a set of instructions and guidelines that serve as guidance for the companies in IT sector for implementing a service management system that eventually helps in improvement of the services delivered to the clients. The standard was introduced in 2005 with and intention to improve the quality of services in the IT sector with the help of an effective service management system. This standard is also applicable along with other management systems used in the IT sector hence it is globally acceptable.
When a company is granted an ISO 20000:2011 certificate in Assam, it has to follow a set of instruction that allows the company to comply with the standard. In these instructions, every aspect of the service management in IT sector is covered. When these instruction are followed properly, there is a very effective management system is placed in the company that not only ensures the best level of the quality in-services but also ensures continual improvement of the same. There are several different parts of the standard that deal with different aspects of the IT industry. In order to fulfill the ISO 20000:2011 certification requirements in Assam, the company has to follow all the parts properly.
ISO 20000: Part 1
This is the first part of the standard and the first step in the ISO 20000:2011 certification process in Assam. It covers the various aspects of the IT industry such as planning, designing, development, and so forth.
ISO 20000: Part 2
In order to obtain the ISO 20000:2011 accreditation in Assam, it is essential that a company implement the system effectively and efficiently. The second part of the standard provides the complete instruction on how to implement a service management system effectively in the organization.
ISO 20000: Part 3
This part of the standard deals with the assessment task of the processes used in the company as the processes have a deep impact on the quality of the services provided to the clients.
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